Information Chatbots for Website & Apps

Inforobo is first of its kind voice enabled automated information assistant bot framework platform and artificially intelligent response system available in Software as a Service (SaaS) mode which provides all in one solution for sales, customer service, live chat, lead generation, website assistance, and natural language interface for knowledge-base.

Inforobo bot platform makes it possible for your website visitors to engage in automated conversations with the virtual assistant by chatting or by simply talking with the help of speech to text and text to speech features. The bot or virtual agent acts as a guide, providing answers, guiding customers in their shopping decisions, and seamlessly escalating your sales. Inforobo's artificial intelligence also provides the front-line support so that your customer service staff can concentrate on more complex tasks.

Inforobo's use is not just limited to building conversational bots for sales, support and marketing but it can be also be customized and used as an intra-organizational assistant and a natural language knowledge-retrieval system which can be very useful to institutes, corporate houses and professionals.

Inforobo platform can be also used to create customized chatbots. You don't require any coding skills when working with Inforobo framework. It works right out of the box. Your chatbot is already ready! You just need to enter information needed for the conversations and your chatbot is all set to go live.

Virtual Sales Assistant

Save money with an automated sales assistant with artificial intelligence (AI). Guide customers regarding your products and services and in their shopping decisions.

Online Customer Self Service

Self-Service improves your customer satisfaction because of the real time replies and also reduces the volume of questions that reach your support team.

Text to Speech

Users receive voice responses for their queries which provides better experience.

Speech Recognition^*

Users can simply speak the questions into the microphone to get assistance or information.

Knowledge Retrieval

Information Retrieval can become a simple process with a natural language interface.

Lead Generation

Reliable lead acquisition using triggers. Collect the phone number and email from prospective customers so that your team can follow up.

All-in-One Intelligent Business Assistant

Inforobo is not only a chatbot maker tool or a bot development framework; Inforobo is an All-In-One platform to intelligently engage and convert your visitors, automatically resolve customer issues, increase sales, gather critical customer insights and assist website visitors by providing them correct information and guidance.

Real-time Customer Management

With Inforobo, you'll never let your customers waiting. They get instant response as the virtual agent is always available, never falls sick, never gets distracted, never gets tired and never gives up. Your AI bot can handle hundreds of visitor at the same time!

Human + Artificial Intelligence

Combine the best of human and machine intelligence. AI answers most of your customer's questions but a human can always take over live conversation from AI if customer has asked a complicated query which needs human intervention.

Automation with Natural Language Processing

Natural Language Processing with AI engine makes it possible to have automated human-like dialogues and interaction with customers.

No business hour limitations!

The virtual agent is always online on your website 24/7 to respond and resolve customer queries.

Analytics, Statistics & Logs

Flexible reporting features so you can quickly see what's important to your business. You can also read all the conversations that take place between your customer and virtual agent.

Easy Integration

The integration process is very straightforward. Your Inforobo account will have its own dashboard. You can easily configure the questions and answers, welcome messages, and other settings from the dashboard. Once it is set up, paste a JavaScript code on your website, and Inforobo is ready to work on all major web browsers. You or your customers don't need to install any software.

Responsive Design

Inforobo is designed to work on computer, latest smartphones and tablets (iPad / iPhone / Android/ Windows). Once it is integrated on your website, you don't have to do anything special, it will work the same on PCs and mobiles.